While administrators debate the best ways to deploy AI, students have already moved on to more practical questions; not if AI should be part of learning, but how it can make their experience better.
WGU Labs explored this question by testing Lazuli, an AI-powered course authoring platform codeveloped with the Learning Design Alliance (LDA), in two redesigned WGU business communication courses. The results reveal what students value most, and what they’re still cautious about, as AI becomes a regular part of the learning experience
The bottom line? Learners are ready for AI, but they expect it to be useful, human-aware, and thoughtfully integrated into their experience.
